A few months ago, a friend asked me if I wanted to earn money taking on mystery shopping jobs. I had no idea at the time why anyone would pay me to shop anywhere, but I was definitely interested in hearing what she had to say.
“It’s fun,” she said. “Businesses contract with the mystery shopper company to send people into stores and restaurants to report on their experiences there. This helps business owners know where their companies need to improve, as well as where they outshine the competition.”
I decided to try this unusual way to make money and here is what I learned:
It’s Important to Pay Attention
In order to do well on a mystery shopping job, you must take mental notes of everything you see and hear. Pay attention to the names of the employees you encounter. What was their general appearance? Were they neat, courteous, and helpful?
Then be aware of the store itself. Is it clean? Are the products easy to find and well labelled? If you’re sent to a restaurant, how was the food? Did you like the customer service?
It doesn’t take long to get may take long to get good at this job; most of us pay attention to these things anyway.
You Are Reimbursed for Your Purchase
Details of the purchasing experience are important to the business owner. How long did you wait in line? Was the cashier friendly? Was your purchase rung up accurately?
Keep the receipt of your purchase and submit it to your mystery shopper company for reimbursement. Be aware that certain expenses, such as travel costs and tips, may not be eligible for reimbursement. Ask about your company’s policy.
Complete Your Report Quickly and Thoroughly
The mystery shopper company that hired you will give you a report form to fill out. The more details you provide, the happier the business client will be. He or she will use the information to understand his or her business from a customer’s point of view.
If you work with a reputable company, such as Above Benchmark in Brisbane, you’ll never be asked to pay a fee to work for them or to be given mystery shopping jobs.
Mystery shopping is a unique and interesting way to earn money. If you live in the Brisbane area, contact Above Benchmark about applying for assignments. You can learn more about this highly recommended company at abovebenchmark.com.au .